What Skills Are Needed to be a GREAT Business Analyst?

Having the ability to analyze information and present it to people is the number one skill a business analyst needs. The skills and knowledge that are needed include technical and soft skills. These are skills such as communication, organizing meetings, and listening to people.

Soft skills

During their career, business analysts should learn to master the soft skills that will help them succeed. Among these skills are effective communication, critical thinking, problem solving, and time management.

Business analysis involves defining needs and offering solutions. However, a business analyst (BA) should also be able to evaluate the broader picture. For example, a BA must be able to determine if a specific technological design meets business requirements.

A key component of understanding is active listening. Business analysts should be able to translate the customer's needs to developers and managers. A good analyst can demonstrate these skills by using formalized problem solving methods to get to the bottom of the issue. Another important skill is negotiating. A business analyst should have the negotiation skills to persuade other parties to agree on a course of action. During this process, analysts should also be able to determine the cost-benefit of their proposed solution.

Technical skills

Those who want to become business analysts need to possess various technical skills. This is because the job requires them to deal with various types of data and information. In order to achieve this, business analysts have to be familiar with different kinds of statistical analyses.

A good working knowledge of programming languages will also prove beneficial. Such technical skills also help business analysts communicate better with developers.

Business analysts are responsible for communicating with clients and stakeholders. This includes establishing requirements and conducting meetings. They must also be able to produce clear documentation. They must also be able to explain complicated technical ideas to the clients and other project stakeholders.


Having good communication skills is one of the essential skills for being a business analyst. As a business analyst, you will have to speak with a number of people, both internal and external, and learn how to work with different kinds of people.

A good business analyst is able to communicate their ideas effectively, and make sure that the people they are talking to, understand the information. You need to have the ability to explain in a clear, concise way.

You need to have the ability to ask good questions. You cannot just sit there and listen to people speak. Instead, you need to actively listen to what they are saying and this includes taking good notes and asking relevant questions. Having good listening skills will help you understand the context of what they are saying, and what motivates them. This in turn will help you to understand the true reason for their perspective.

Listening to people

Having a good listening skill is a critical part of being a good business analyst. The skills associated with effective listening include using body language and voice tone to convey messages, receptiveness, and active listening. These skills will help you gather information, make better decisions, and build a positive rapport with your stakeholders.

One of the more exciting aspects of listening is that you get to learn from other people. By listening to different perspectives, you may discover new ideas or a new viewpoint on a current problem. The next time you are dealing with a challenging stakeholder, try to listen to them as you would an expert. This may help you avoid making mistakes.

Another aspect of effective listening is paraphrasing. By rephrasing what the other person says, you can learn more about the topic. For example, you may wish to ask, "Are you the best person to talk to about the process X?" This is an excellent way to gather more information.

Organizing and running meetings

Organizing and running meetings as a Business Analyst require you to learn the basic skills of facilitation. You should also learn how to schedule and structure meetings. You will need to add value to meetings so they are successful and productive.

The first thing to do is to make sure you set up an agenda. The agenda should include the purpose of the meeting and the goals. It should also include the people who will attend and their roles. The agenda should also have the time frame for the meeting and a breakdown of topics to be discussed.